Browse through the following FAQs to find answers to commonly raised questions.
Our products are exclusively sold on Amazon. Please refer to Amazon's return policy.
All of our fragrances are both phthalate-free and paraben-free.
No, our fragrances do not contain carrier oils.
All of our fragrance oils are manufactured in compliance with, and meet safe use requirements set forth by, RIFM's Code of Practice.
No, we do not supply our packaged branded products to resellers, and we only provide certain guarantees for products purchased through our Amazon store. So we ask that customers avoid buying our products from any website other than Amazon.
Indeed, we offer our fragrance oil liquids in larger quantities to meet the needs of crafters, including candle makers, soap manufacturers, and perfume creators, as well as companies needing larger quantities for uses such as HVAC scenting in expansive open areas, lobbies, and similar environments. Speak with our team for pricing and details. The minimum amount to order in bulk is 25 pounds.
We were experience leakage issues with our previous glass pipettes-style dropper caps, so we switched to a Euro dropper cap, which has proven to be much more secure.
Please simply contact us directly for any replacement parts for our Wireless Diffusers. Additionally, we do not offer replacement parts or warranties for any products purchased through third-party websites.
Yes, as long as they don't ingest them, our fragrance oils are safe for use around children. Please ensure to store them out of reach of children.
AirScent fragrances are formulated for use as diffuser oils. While they meet all RIFM standards for safe use, they have not been officially tested for use with dryer balls. Users may choose to experiment at their own discretion; however, we cannot guarantee results or accept responsibility if they do not work.
Similarly, AirScent fragrances are primarily designed for use as diffuser oils. Although they are manufactured in accordance with RIFM standards for safe use in most every product and application, they have not been officially tested for use in candles, soaps, or other crafts. Again, users may choose to experiment at their own discretion; however, we cannot guarantee results or accept responsibility if they do not work.
Yes, and we explain the difference here.
Yes, our fragrance oils are proudly conceived, composed, packaged and shipped directly from our manufacturing facility in Pittsburgh, PA to Amazon's warehouses. Our waterless diffuser machines are developed and manufactured in China.
Do you have other questions?
Please don't hesitate.
We were born from the vision of a pioneer who sought to improve the way spaces were scented. As the inventor of the first air freshener diffuser and inspired by
the power of fragrance
to transform environments, we have since become a trusted leader in designing, manufacturing, and distributing
high-quality fragrance oils and
scent diffusion systems for both residential and commercial spaces. Learn more about
our mission and process.
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290H Alpha Drive,
Pittsburgh, PA. 15238 USA
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